Service One Restoration
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24/7. Emergency line.

Call (312) 257-7817 24/7

Commercial fire and water restoration in Oswego, Illinois.

Offices, schools, churches and community centers across Oswego, Naperville, Chicago and the suburbs, day and night. One call, one written scope, one point of contact from the first wet hour to the day the building is back in use, and now the roof over it.

  • 24/7 emergency line. (312) 257-7817 is answered day and night, including the custodian's call at 2 a.m.
  • Water, fire and smoke, storm and mold: containment first, so the rest of the building stays open.
  • Classrooms by Monday, the sanctuary by Sunday, the office by the next shift. You get the real arrival time and a real date on the call, not numbers we cannot keep.
  • Large-loss capacity: a whole wing or a whole floor, with one project manager for your board, your trustees or your property manager.
Call (312) 257-7817 Request service

IICRC Certified Firm: number on file. Illinois Roofing Contractor License: number on file for the roofing and tarping line. Email: on file.

Community center gym with the wood floor refinished, bleachers in place and the lights on, back in use
Stock photo for this preview (Wikimedia Commons, CC0). A community center gym back in use after the work is done. Service One's own job photo goes here.

Request service.

Emergency right now? Stop typing and call (312) 257-7817. The line is answered 24 hours a day.

This form is for the jobs that can wait until morning: a musty storeroom under the stage, a slow leak that soaked a classroom wall, a fire that is out and the building is boarded. The office reads it and calls you back.

Non-emergency visits are booked on that call, after hours or over a break week if that is when the building is empty. You get a written, itemized scope by email before any work starts, the kind a board, a council or a property manager can take to a meeting, and the number on the paper is the number you pay.

Five fields, one call back.

Nothing you type here is shared with anyone outside Service One Restoration.

  • IICRC Certified FirmNumber on file. Technician certifications (WRT water, FSRT fire and smoke, AMRT mold) listed here once Joe confirms them.
  • Water, fire and smoke, storm, moldMitigation stops the damage now. Remediation removes the hazard. Restoration puts the building back in use.
  • Illinois Roofing Contractor LicenseNumber on file. Carried for the roofing and tarping line, printed in full with its class once confirmed.
  • Reviews on GoogleThree slots reserved below for real reviews with names, buildings and dates. Nothing is written for this preview.

Joe LaMotte's shop in Oswego.

Service One Restoration is a commercial property damage restoration contractor based in Oswego, Illinois, serving Oswego, Chicago, Naperville and the suburbs: offices, schools, churches, community centers and the buildings a park district or a property manager answers for. Water, fire and smoke, storm and mold work is the company, with the crew and equipment for a whole wing or a whole floor. Roofing is the newest service, added because the roof is where much of that water started and a facilities director would rather make one call than three.

Year founded, years in the trade and crew size: on file. They print here once Joe confirms them.

A line from Joe, in his own words, goes here. Nothing is written for him in this preview.

Joe LaMotte, owner, Service One Restoration
Call the line

What happens when you call.

  1. You call. The line is answered.

    Real arrival time given on the call

    Day or night, (312) 257-7817 rings Service One. We ask what is wet or burned, whether the water is off and the power is safe, who has the keys, and when the building has to be back in use, and we tell you what to do in the next ten minutes.

    Oswego, Naperville and the near suburbs are a short drive at any hour. Chicago, the far suburbs, or a storm night when every sump pump in the county is running, we tell you the real time on the call.

  2. We contain it and stop the damage. That is mitigation.

    Containment goes up first so the rest of the building stays open: the wing closes, the school does not. Standing water pumped and extracted, wet carpet out, walls opened where the meter says they are wet, air movers and dehumidifiers running before we leave the first visit. After a fire, board-up, tarping and a first pass on the soot so it stops etching the surfaces.

    Everything is photographed before it moves. Moisture readings are taken room by room and mapped on day one, and you have the written scope in your email before the first wall comes down, in time for the board meeting.

  3. We dry, verify and rebuild, around your calendar. That is restoration.

    Readings until the meter, not a guess, says the structure is dry. Mold is removed under plastic containment with HEPA air scrubbers and cleared before the containment comes down. Noisy work goes after hours or into a break week where it can.

    Then the building goes back: drywall, ceilings, trim, paint, floors, cabinets, and the roof over it if the roof is where the water got in. We walk the finished rooms with you before we call it done, and the rooms are back in use on the date we gave you.

Office with brown flood water across the floor and the chairs stacked on top of each other above it
Stock photo for this preview (U.S. Fish and Wildlife Service). An office with flood water across the floor and the chairs stacked clear of it; Service One's own job photo goes here.

Three slots reserved for Service One's Google reviews.

Google review slot one

Service One's three most recent Google reviews go here, each with the reviewer's first name, last initial, town, the building and the job, and the month and year, once the Google Business Profile is linked to the site.

Google review slot two

No review is written for this preview. Nothing appears here that a customer did not actually post.

Google review slot three

If the profile has fewer than three reviews, this block becomes a single review and the link below, not three empty slots.

Read all reviews on Google

Water, fire and smoke, storm, mold, contents, rebuild. And now the roof.

Ask about one of these
Stone church with a blue tarp covering the storm-damaged roof, seen from across the street
Stock photo. A church roof tarped after a storm. Photo: Infrogmation of New Orleans, CC BY 2.5, via Wikimedia Commons.
School hallway with the floor polished, bulletin boards up and the doors open, back in use
Stock photo. A school hallway back in use, floors done and the doors open.
Brick park district community center with a curved entry canopy and benches out front
Stock photo. A park district community center, the kind of building the crew is called to.

  • Water damage restoration

    A supply line that let go over a weekend, a sump pump that quit under a community center, sprinkler heads, a water heater in a church kitchen, a roof drain that backed up over a gym. Extraction, drying with daily readings, then the repairs, with the hallway outside the containment open in the morning.

  • Fire and smoke damage restoration

    Board-up the first night, soot and smoke cleaning, odor removal from the structure while the wing is empty, then the rebuild by the same company, scheduled so the rest of the building stays in use.

  • Storm damage and tarping

    Emergency tarping and board-up, wind-driven water in a classroom wing or a sanctuary attic, hail that opened a flat roof, a tree through the roof. Illinois Roofing Contractor License: number on file.

  • Mold remediation

    Plastic containment, HEPA air scrubbers, removal of the affected drywall and insulation, the moisture source fixed first, clearance before the containment comes down, and the paperwork a school board or a church council asks to see.

  • Contents

    Pews, desks, records, electronics, instruments, library books, equipment and inventory photographed and inventoried, packed out, cleaned and stored until the rooms are ready for them.

  • Rebuild

    Drywall, ceilings, trim, paint, flooring and cabinets under the same written scope as the drying, with one project manager start to finish and the noisy work after hours where it can be.

  • Roofing, the newest service

    Commercial flat roofs and shingle roofs on the buildings we dry, repaired or replaced by the same company. Illinois Roofing Contractor License: number on file.

Paperwork after a loss. What we do, and what we do not.

We photograph and document the damage, take moisture readings and map them, write an itemized Xactimate estimate, and give your insurer the records it asks for. We can meet your adjuster on site to walk the damage and explain our scope. Coverage decisions and the claim settlement stay between you and your insurer. We are not public adjusters. Your deductible is your responsibility and cannot be waived.

Oswego, Naperville, Chicago and the suburbs.

The shop is in Oswego, in Kendall County. The counties below are the draft service area for this preview; Joe sets the real one, and we quote the real drive time on every call. A whole wing or a whole building is the size of job the crew is set up for.

  • Kendall County Oswego, home base. Montgomery, Yorkville, Plano.
  • Kane County Aurora, Batavia, Geneva, St. Charles.
  • DuPage County Naperville, Downers Grove, Wheaton, Lombard.
  • Will County Plainfield, Joliet, Bolingbrook.
  • Cook County Chicago and the near west and south suburbs.

Outside these counties, call anyway. We will tell you honestly whether we are the closest crew or whether someone else will get to you faster.

(312) 257-7817

Service One Restoration Inc
Oswego, Illinois

Emergency line answered 24 hours, every day. Email: on file.

IICRC Certified Firm: number on file. Illinois Roofing Contractor License: number on file.